Refund policy

All returned items should have a copy of the invoice from when the items were originally purchased. Items should be returned within 15 days of the invoice date or a restocking fee of 25% may be applied. SIMPLE MILKING DIRECT will NOT be responsible for shipping charges of items that are returned, but were shipped according to the product that was ordered. There will be no refunds granted after 30 days of purchase so it is important that you open the package as soon as it arrives